Kitchen equipment service and PPM maintenance contracts
Would you like to reduce lost earnings from unwanted kitchen breakdowns? Certa Service provides a full range of tailored kitchen equipment service and maintenance packages to keep your kitchen running efficiently and consistently.
Benefits of a PPM service contract
No chef wants the nightmare scenario of vital kitchen equipment breaking down. Regular Planned Preventative Maintenance (PPM) will reduce unwanted kitchen downtime and can be factored into your monthly budget.
We understand that every kitchen is unique, so we offer a full range of pre-planned maintenance packages (PPM) to suit any commercial kitchen or budget, from small independent restaurants to commercial caterers.
We offer kitchen equipment service and maintenance to an impressive array of dining establishments that trust us to maintain their equipment. Our engineers will regularly test and service your kitchen equipment and repair or replace any parts before they wear out or malfunction. This can include servicing ovens, refrigeration units, air conditioning units, ice machines, and all other commercial kitchen equipment.
Regular testing of commercial food equipment will also ensure your kitchen meets all health and safety regulations. We are also certified to offer gas appliance testing.
What truly sets Certa apart is its dedication to customer service. They understand our establishment’s unique needs and constantly tailor services accordingly.”
Michael Duffy, General Manager
Reduce your costs
- Reduce equipment expenses
- Lower energy consumption
- Reduce loss of earnings
- Reduce breakdown frequency
Protect your reputation
- Keep your customers happy
- Highlight any staff training shortfalls
- Corporate Social Responsibility (CSR)
- Reduce risk
Maximise operations
- Reduce kitchen downtime
- Increase lifespan of appliances
- Avoid unexpected equipment failures
- Grow your business knowing you can work to full capacity
Be fully compliant
- Safer environment for staff and guests
- Kitchen safety certification
- Adhere to regulations
Our Contracts
Whatever your kitchen or budget requirements, we have a service contract that will suit your needs. From an essential service to a fully customised maintenance package, our engineers will ensure that your kitchen runs at peak performance.
- SINGLE FULL SERVICE
- Initial site visit
- Office available Mon-Fri (9am-5pm)
- Ad-hoc use of emergency breakdown team
- Asset tagging & report logging
- Equipment performance check
- FULL SERVICE WITH MULTIPLE VISITS
- Initial site visit
- Office available Mon-Fri (9am-5pm)
- Ad-hoc use of emergency breakdown team
- Asset tagging & report logging
- Equipment performance check
- Discounted labour rates
- On-site spares recommendations with discounted rates
- Payment via direct debit
- FULL SERVICE WITH MULTIPLE VISITS & EXTRAS
- Initial site visit
- Office available Mon-Fri (9am-5pm)
- Ad-hoc use of emergency breakdown team
- Asset tagging & report logging
- Equipment performance check
- Discounted labour rates
- On-site spares recommendations with discounted rates
- Payment via direct debit
- Optional extras such as, hygiene certificates and gas safety certificates
- Pre-paid services packages available
- Tailored van stock of spares
5 reasons to put a PPM in place
No chef or kitchen manager wants the nightmare scenario of vital kitchen equipment breaking down. Planned preventative maintenance (PPM) will reduce unwanted kitchen downtime and can be added to your monthly budget.
Additional PPM Services
In addition to our standard PPM offering, we can also provide more bespoke services to ensure full coverage for your establishment.
Gas Safety Certification
We can carry out your annual gas safety certification as part of your PPM agreement.
Ice Machine Hygiene Service
A full-service, hygienic cleaning will help ensure the quality of your ice is the best it can be.
Dishwasher Hygiene Clean
We can provide a complete dishwasher hygiene clean to ensure your machine is fully descaled, cleaned and sanitised.
Extraction System Maintenance
We work alongside a team of extraction engineers to provide a one-stop shop for your kitchen maintenance.
Deep Cleaning Services
We partner with a trusted partner specialising in deep cleaning kitchens and extraction systems.
PAT Testing (Portable Appliance Testing)
The Electricity at Word Regulations 1989 require that any electrical equipment that has the potential to cause injury be maintained in a safe condition.
Frequently asked questions
If you’re not sure where to start, here are some questions we get asked a lot.
-
Why should I get a service contract?
By signing up to our service contracts not only will you have piece of mind that your equipment is being regularly maintained and less likely to fail, you will also get preferential rates on any calls outs you do have to place between services. These reduced call out fees are reserved for our contract customers and mean you are getting the best possible value we can offer. You will also get reduced rates on any parts required.
-
What does a maintenance visit include?
The engineer will check over all equipment that is included in the contract. For gas items he will check pilots, remove any blockages found, tighten thermocouples and check all pipework is free from leaks. He will make sure all thermostats are working as they should be and units are reaching the right temperatures. All refrigeration contracts will include a condenser clean for each unit.
-
Can I cancel a contract?
Yes there is a three month cancellation notice period, required in writing to the company.
-
My equipment is new and under warranty, do I still need a service contract?
Even with warranty this will normally only cover you for breakdowns, so it is still worthwhile having a service contract in place for your regular maintenance, this helps to keep your kitchen working as smoothly as possible. Check the terms and conditions of your warranty, some may only be valid if you have a regular maintenance contract in place.