Commercial refrigeration repair and service
At Certa Service, we understand the importance of having your commercial kitchen refrigeration systems ready and functional at all times.
Any breakdown or fault with your fridges, freezers or cold rooms can cause significant downtime and potential loss of valuable food product. We offer a comprehensive commercial refrigeration repair service, tailored to the specific needs of your kitchen. From scheduled refrigeration repairs and services to 24/7 responses in the event of a breakdown, our engineers are ready to assist when you need them the most.
Keeping on top of your refrigeration service schedule will also ensure you remain fully gas compliant. On top of that, you’ll have the ongoing knowledge that you are doing everything possible to mitigate the risk of potentially expensive refrigeration breakdowns in the future.
Frequently asked questions
If you’re not sure where to start, here are some questions we get asked a lot.
- Do I need to check my refrigeration for leaks every year?
For refrigeration and air conditioning systems that have up to 30kgs of refrigerant gas you must, by law, have the system leak checked every year. For systems with more than 30kgs of refrigerant gas the requirement is for more regular leak checks.
- Does the engineer carry refrigerant?
Yes all our engineers carry several types of refrigerant, and this can be used to complete a first time fix where required. However in cases of further parts needed, a rarer variety of refrigerant needed or a high quantiy this will be quoted for and the engineer will return to complete further work.
- Can I pay by credit card?
Yes, you can. We accept all major UK debit and credit cards.
- Do you offer maintenance contracts?
We offer a full range of pre-planned maintenance packages (PPM) to suit any commercial kitchen or budget from small independent restaurants to commercial catering. Our engineers will come out and regularly test and service your kitchen equipment and repair or replace any parts before they wear out or malfunction. This can include the servicing of ovens, refrigeration units and chillers, extraction and ventilation, air conditioning units, ice machines, and all other commercial kitchen equipment.
- Will the Engineer fix the fault first time?
Although we endeavour to fix faults on our first visit, there will, of course, be occasions where additional non-standard parts are required. On these occasions, we will arrange for the swift delivery of the spare part. We will then schedule our engineer to return as soon as possible. We guarantee to keep you informed of timescales and ensure all deadlines are completed on time and on-budget.
- Can you look after everything in my kitchen?
We have engineers who specialise across a wide range of kitchen equipment. On infrequent occasions, our engineer is unable to help we will be able to offer advice and engage with a trusted partner to assist you fully.
- Does the engineer carry spare parts?
All of our engineers carry a good selection of commonly required spare parts. When any additional parts are required, we can obtain manufacturer-approved spare parts. Once ordered, we will let you know precise timescales for completion of work to allow you to plan your schedule efficiently.
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