Pubs providing fantastic quality food are growing ever more popular, particularly following the events of 2020. We understand the pressures facing landlords and pub chefs, and the need for your kitchen to work at an optimum level.
How we work with pubs
Pub kitchens are often small with little or no room for backup equipment, so when something fails, it can have a disastrous effect on your customer satisfaction and profits. At Certa Service, we provide pre-planned maintenance packages (PPM) tailored to your needs, which you can incorporate into your budget to prevent unwanted surprises in the future. Our engineers are used to working in cramped conditions and will arrange convenient times to check your equipment that will not impact on your service. We will test, check, and maintain everything from fryers to ice machines and our engineers are gas safety registered to ensure you comply with health and safety regulations.
We also work with large chains and understand the need for consistent standards across multiple sites. Our engineers can provide full reports on all kitchen and refrigeration equipment at every location and arrange regular maintenance checks to ensure each pub kitchen is operating smoothly.
Benefits of using Certa Service
- Competitively priced maintenance packages tailored to the needs of your pub kitchen and busy staff
- Streamlined service across single and multiple locations
- Comprehensive breakdown service wherever you are in the UK
- We also endeavour to leave you with temporary equipment to get you through
Frequently asked questions
If you’re not sure where to start, here are some questions we get asked a lot.
- Can I pay by credit card?
Yes, you can. We accept all major UK debit and credit cards.
- Do you offer maintenance contracts?
We offer a full range of pre-planned maintenance packages (PPM) to suit any commercial kitchen or budget from small independent restaurants to commercial catering. Our engineers will come out and regularly test and service your kitchen equipment and repair or replace any parts before they wear out or malfunction. This can include the servicing of ovens, refrigeration units and chillers, extraction and ventilation, air conditioning units, ice machines, and all other commercial kitchen equipment.
- Will the Engineer fix the fault first time?
Although we endeavour to fix faults on our first visit, there will, of course, be occasions where additional non-standard parts are required. On these occasions, we will arrange for the swift delivery of the spare part. We will then schedule our engineer to return as soon as possible. We guarantee to keep you informed of timescales and ensure all deadlines are completed on time and on-budget.
- Can you look after everything in my kitchen?
We have engineers who specialise across a wide range of kitchen equipment. On infrequent occasions, our engineer is unable to help we will be able to offer advice and engage with a trusted partner to assist you fully.
- Does the engineer carry spare parts?
All of our engineers carry a good selection of commonly required spare parts. When any additional parts are required, we can obtain manufacturer-approved spare parts. Once ordered, we will let you know precise timescales for completion of work to allow you to plan your schedule efficiently.
Downtime getting you down? How to avoid unnecessary kitchen closures and downtime
Whatever size or type of kitchen you run; you will have experienced downtime from key pieces of equipment…
Getting back into the kitchen as the hospitality sector comes back to life!
What a dramatic 18 months it’s been for our industry! The lockdowns and uncertainty have been so hard…